Privacy Policy

At Opaline Residences, we are committed to respecting your privacy and safeguarding the personal information you share with us. This policy outlines how we collect, use, and protect your data when you book a stay, visit our website, or use our services in New Delhi.

1. Information We Collect

We may gather:

• Personal Details: Name, contact information, postal address, and official ID for verification.
• Booking Information: Dates of stay, preferences, payment details, and special requests.
• Website Data: IP address, browser type, device details, and activity on our site for security and analytics.
• Feedback & Preferences: Reviews, comments, and communication preferences.

2. Use of Information

Your data helps us:

• Manage reservations and provide guest services.
• Tailor your experience for comfort and satisfaction.
• Send booking confirmations or offers (if you opt in).
• Meet legal requirements and prevent fraud.

3. Data Security

We apply technical safeguards to protect your information from unauthorized access, loss, or misuse. Sensitive payment details are processed securely and encrypted.

4. Sharing of Information

We do not sell or rent your data. Information may be shared with:

• Service Providers: Payment processors, technical support, booking systems.
• Affiliated Partners: For operational needs within our organization.
• Authorities: When legally required.

All partners are bound to protect your data.

5. Cookies

Our site uses cookies for functionality, analytics, and personalization. You can adjust browser settings to limit cookies, though this may affect site performance.

6. Data Retention

We store your personal data only as long as needed for the purposes described, or longer if required by law.

7. Your Rights

You may have rights to access, correct, or delete your data; withdraw marketing consent; or request data portability. Contact us to exercise these rights.

8. External Links

Our site may link to other websites. Opaline Residences is not responsible for their privacy practices—please review their policies separately.

9. Policy Updates

We may update this policy periodically, posting changes with the revised date. Continued use of our services means acceptance of updated terms.